Virus that won't let me even run microsoft essentials

March 13, 2012 at 11:28:06
Specs: Windows 7
I was downloading an animation for a lecture i was doing. Now i am getting a pop up that says "internet security" and at the bottom i get HPSIsvc.exe can not start. it say the file is infected by w32/blaser.worm and please activate internet security to protect your computer

obviously this is a virus and the internet security is a scam. I tried running in safe mode and that thing doesn't come up by how do i get rid of it? i can run in safe mode and try running microsoft essentials...

please please help...willing to talk on the phone if anyone can help me!

ketan


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#1
March 13, 2012 at 11:30:14
also in safemode with networking when i try to run essentials and hit turn on it just doesn't let me hit turn on. i can run a scan and did and i got two files that detected rogue:win32/fakerean and category is trojan..but i don't know how to make it remove the item..it allowed them!

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#2
March 13, 2012 at 12:13:01
http://windows.microsoft.com/en-GB/...

In safe mode install and run Malwarebytes Free Edition:

http://download.cnet.com/Malwarebyt...


Googling is quicker than waiting for an answer....


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#3
March 13, 2012 at 12:21:53
okay i am downloading the free version now to see if it will work.
i tried googling. must not have used the rigth google phrase.

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Related Solutions

#4
March 13, 2012 at 13:39:52
FYI Malwarebytes is freeware, but they may nag in the future to upgrade to paid version, it will not stop working if ignore.

Googling is quicker than waiting for an answer....


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#5
March 13, 2012 at 18:45:30
run these 2 free fully working trials untill they run clean
1- Trojan Remover
http://www.simplysup.com/tremover/d...
2- Hitman Pro
http://www.surfright.nl/en/downloads

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#6
March 14, 2012 at 12:25:12
thanks guys! taken care of!

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#7
March 14, 2012 at 13:22:32

drdawg,
Just wondering ...what was the solution

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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