Virus taken over my computer

January 24, 2011 at 13:44:43
Specs: N/A
I got an alert that says I hav an Internet virus and it wants me to download virus software. I already have software but everytime I say no it just pops up again.

Its not letting me restore, open my firewall, or any major files. It also won't let me get on the internet.
Its also not being detected by virus software even in safe mode.
Can anyone help please? I need my computer for school.


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#1
January 24, 2011 at 13:49:50
Boot into safe mode and try Malwarebytes anti malware (Best free scanner out there hands down) If it REALLY wont let you run anything then try Superantispyware Portable edition, the portable is important it comes as a .COM file (No install needed just runs from disk or USB)

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#2
January 24, 2011 at 13:52:19
But if I can't get on the internet how can I get malware?

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#3
January 24, 2011 at 14:35:33
You could have gotten infected by a download, or something that installed itself silently. What Operating System are you running?..

Helpful tips before getting started: http://www.computing.net/howtos/sho...


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#4
January 24, 2011 at 16:35:50
Windows

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#5
January 24, 2011 at 17:22:52
I managed to restore it and it seems fine now. Except my real time scanner won't stay on. I tried looking it up but found nothing helpful.

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