Solved virus stops incons from working

July 1, 2011 at 14:31:53
Specs: Windows XP Professional
All desktop shortcut icons have stopped working. Windows Explorer won't run and exe fiiles either. Internet explorer won't allow downlaoding. Anyone seen this virus and know a fix?

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July 2, 2011 at 12:26:11
✔ Best Answer
Uncle Tom,

See if this works:

Copy and paste the URL below (without the brackets) directly into the address bar in your browser, and then press: Enter
(Do not click on the Url, or you will get redirected.


Save to the Desktop.

Double-click on the downloaded file to run the tool.

A black DOS box briefly flashes and then disappears. This indicates the tool ran successfully.

If not, delete the Rkill file, then download and use another Rkill file from the same Url:

If it still does not work, repeat the process and attempt to use one of the remaining versions until the tool runs.

Once the tool completes its work, the window closes and a log is displayed.
>>Please post the contents of the RKill log in your reply.<<

If you cannot run Rkill, can you re-start your computer, tap the F8 key before Windows starts, and bring up the Windows Advanced Options menu

Use the arrow keys to select Safe Mode with Networking
Press: Enter
Then try to run RKill, or, download it, and then run it, whatever be the case.

Next, without a reboot, download Malwarebytes’ Anti-Malware (black button with green and white icon):

Save to the Desktop:
Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.
When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the >Remove Selected< button to get rid of the malware.
When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

>>Please post the Malwarebytes log in your reply so we can see where we are at, and address the other issues you have.<<

Retired - Doin' Dis, Dat, and slapping malware.

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July 2, 2011 at 16:43:02
If the above does not work...

Also try this site:

Scroll down to "Exe File Association Fix"

You may need to download this to another PC to extract it (if your pc is disabled)....but you should be able to run the .reg file once you've got it extracted.

This little utility has been a real life saver for me MANY times.

NOTE TO OTHERS: This is only stated as being for Windows XP
It may work with other OS' but it is not designed to.


> PLEASE HELP OTHERS - Report back what did/didn't work for those referencing this thread.<

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July 5, 2011 at 00:02:49
THANKS to the responses. Didn't get to try the second one since the first reply worked. Thanks AGAIN!

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July 5, 2011 at 08:54:22
Uncle Tom,

Are you sure all the issues below are solved???

Per your initial post:
1. All desktop shortcut icons have stopped working
2. Windows Explorer won't run
3. exe fiiles (wont run) either
4. Internet explorer won't allow downlaoding

It is in your best interest to post the Malwarebytes log in your reply. You can find the log by opening the program going to the Logs tab, and looking for it there.

Retired - Doin' Dis, Dat, and slapping malware.

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