Virus software will not update

Hewlett-packard / Gv443aar-aba a6207c
April 10, 2010 at 10:45:43
Specs: Microsoft Windows Vista Home Premium, 2.3 GHz / 1917 MB
I was running Mcafee but found it disabled and would not enable. I then installed Symantec but it will not update virus definitions. I then tried downloading Malwarebytes but get error MTBAM_ERROR_LOAD_DATABASE (0,0).

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#1
April 10, 2010 at 14:03:26
You committed the 2 biggest mistakes:
"I was running Mcafee but found it disabled and would not enable. I then installed Symantec but it will not update virus definitions."

You have to use the uninstallers from their websites to remove all registry items from your PC. Those are the 2 biggest resource hogs online.
I would suggest unloading them and then running:
1- Trojan Remover
2- Hitman Pro
They should remove the problems for you.

Then get a good anti-virus like Avast which will work great for you.
You can uninstall those 2 after they run clean as they are just 30 day trials.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
April 10, 2010 at 14:58:16
Mcafee was removed prior to Symantec using their utility. I just downloaded Trogan Remover but get a corrupt installation file when extracting files. I get the same alarm trying to run from the downlload site.

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