Virus scan turns off computer

March 23, 2009 at 06:21:09
Specs: Windows XP Pro SP2
In the past week or two whenever a virus scan is run, whether it is Mcaffee on my system or Trand Micro housecall online, I will return to find my system turned off, so I think there is something infecting it. I've run Malware Bytes and cleaned out everything it found, but I'm still having the issue. I've tried to run ESET online scanner but it won't work for me does anyone have any suggestions of next steps?

Thanks very much for your help.

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March 23, 2009 at 06:26:06
Disable System Restore and reboot. Then run a Full Malwarebytes scan. Delete everything it detects.


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March 23, 2009 at 12:33:55
Thanks Jennifer. I disabled system restore and ran the full malware bytes scan and it did not detect any malicious items. Do you have any suggestions for a next step?

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