Virus or something not letting me open files

April 21, 2012 at 20:42:03
Specs: Windows 7, Intel, Pentium 4,3.00 GHz,4608MB
I think i have a virus and it wont let me open any files or internet just Mozilla. Any program i open it tells me that it cant find the files or error message. I try to system restore but it wont let it which it got to I am pretty sure. Also i cant open any of the virus remover programs that you guys are going to give me just a heads up. One other thing is i got on windows restore on safe mode and it could only go as far back as 6 days ago but Ive had this virus for about a month

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April 22, 2012 at 18:47:14
Boot safe mode, run, rkill, then tdsskiller, combofix, superantispyware, malwarebytes, then Bitdefender free.

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April 23, 2012 at 12:39:47
Just some additional info about MalwareBytes. If the virus prevents its exe from running you can change its .exe extension to either .com or .bat (sometimes viruses block exe files).
The above applies to both the download and the programs own exe file (mbam.exe).

You might have to put the previously recommended downloads onto a flash drive using another computer, then install them in Safe Mode.

Always pop back and let us know the outcome - thanks

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