Virus help please, pop-ups and slow computer

Hewlett-packard / Fk783aa-aba iq816
January 22, 2011 at 12:16:26
Specs: Windows Vista, 2.1 GHz / 4094 MB
Hi, I am getting pop-ups, error messages and I have a really slow computer, my virus scanners (MBAM and Symantec AV) aren't picking up anything. I'm really sure I have a few virus's so please help. Thanks.

I also cannot install CCleaner, each time I try to open the file it "is not responding" and shuts down immediately after. Hope that helps a bit.


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#1
January 22, 2011 at 20:01:41
tap f8 on startup and select safemode with networking and then install and run
Trojan Remover
Hitman Pro
fix all they find

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
January 23, 2011 at 01:17:15
What is the content of those pop-ups? If you tell us, we can help you better.

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#3
June 17, 2011 at 13:02:43
The popups saying "You're infected" "You have a virus" Etc. They constantly pop up and the click noise continues to be present. My internet stopped working as well.

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#4
June 17, 2011 at 13:05:28
The popups saying "You're infected" "You have a virus" Etc. They constantly pop up and the click noise continues to be present. My internet is not working

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