Solved Virus has taken over HP laptop

August 30, 2016 at 19:33:21
Specs: Windows 10
HP laptop running on Windows 10
Virus won't allow safe mode access. I have tried F8, F10 and F11 upon startup repeatedly, brings me to login screen and can do no more once logged in.

See More: Virus has taken over HP laptop

Report •


#1
August 30, 2016 at 19:45:23
✔ Best Answer
"I have tried F8, F10 and F11 upon startup repeatedly"

Wrong keys. You want F4 or F5.

https://support.microsoft.com/en-us...

If that doesn't do it, create a bootable rescue disc & run a virus scan from outside of Windows.

http://www.digitalcitizen.life/top-...

message edited by riider


Report •

#2
August 30, 2016 at 20:41:51
What makes you think it's a virus and not some other hardware or software problem? Are there other symptoms?

Report •

Related Solutions


Ask Question