Solved Virus disables anti-virus, link redirect +++

November 7, 2011 at 22:50:57
Specs: Windows 7, 4Gb
Started on Google Chrome. Using the internet and then I noticed that I'd click on a link and it would redirect me.
I thought it would go away, but stayed.
Ran AVG Free, as it was scanning randomly stopped and froze.
Tried to run it again and it wouldn't start.
Tried to reinstall, but it wouldn't (just not start)
Downloaded Avast, installed correctly, ran scan and BOOM. It did the same thing as AVG.
Same thing as other Malware, ad-ware and anti-virus software I downloaded.
Tried to delete AVG manually as well as the other 'broken' software.
Do not have permission, contact (I'm the admin)...
I looked inside each folder trying to find a connection between the softwares.
Found that a 'file' with no name and no exstention (.exe, .pdf, .dll) ect.
the exstension just said 'file' with no name for the file.

No idea how to get rid of it. Tried all the problem forums similar to mine, NO LUCK!
PLEASE HELP I'VE TRIED SOOOOO MUCH!
I am out of ALL ideas!!!!

If you want more info about my specs, just ask.


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✔ Best Answer
November 8, 2011 at 22:46:46


#1
November 8, 2011 at 00:32:23
I answered your other post in the windows 7 forum
http://www.computing.net/answers/wi...

Try not to double post as both posts may get deleted by the moderators

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#2
November 8, 2011 at 12:25:54
yer sorry, I made a spelling in the title 'diable' instead of disables. So I made a new post with more detail too. By the way, the first two worked, but it just 're-spawned' and disabled malware software when I tried to run the scan after re-booting.

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#3
November 8, 2011 at 17:17:38
tap f8 and go in to safe mode with networking, run those 3 again.

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Related Solutions

#4
November 8, 2011 at 19:25:57
Same problem. It says that it deleted it, but then returns to shutdown the anti-virus program.

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#5
November 8, 2011 at 22:46:46
✔ Best Answer

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#6
November 10, 2011 at 01:39:20
YES! thank you! Trojan Remover got it and deleted it before it could re-spawn! Then i used The Anti-Malware Program to destroy all the bi-products of that Trojan (like the link redirect and stuff). However, I am still not considered the administrator and cannot delete some folders. (Yes, I have logged in as the default 'Administrator' Login, but it still didn't work)

Help Greatly Appreciated!


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#7
November 10, 2011 at 09:21:36
Glad it worked for you. Now to uninstall those 2 trials, use their OWN uninstallers from ALL programs, do NOT remove them in programs & Features, because they will not uninstall there.

As far as the folders you cannot delete...try move on boot, unlocker or dr delete, any one of those will remove them for you.

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#8
November 10, 2011 at 13:00:11
I figured it out thanks! All better now :)

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#9
November 10, 2011 at 13:57:56

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