My system has frozen due to a virus. I would like to reinstall my operating disk to clean my hard drive. when I insert the disk nothing happens.
Start the laptop with the recovery CD in and when the Dell logo
appears press F12 - that should bring up the boot menu - select
the CD/DVD drive."I've always been mad, I know I've been mad, like the most of us..."
You have to boot to the CD if you want to use that to reinstall. You could also use the Recovery Partition by pressing Ctrl-F11 upon boot. Keep in mind, if you restore to Factory settings, you'll lose all programs you installed and all your data.
LIR
Ad Choices