UPS delivery failure email virus

Dell DIMENSION 8200
January 15, 2010 at 17:24:53
Specs: Windows XP Home, P4/512MB, why??
home PC infected with virus from spam mail claiming to be UPS undelivered package info. virus name unknown. computer shutting on and off by itself and doesn't allow use of software/programs. Hard shut down still functional. Hard turn on still functional but is triggering the virus. Solution???

It doesn't have to be this difficult


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#1
January 17, 2010 at 12:40:03
Boot from Microsoft XP CD or PC Manufacturer's Recovery CD and re-install Windows.

Hopefully you've been sensible enough to be prepared for this by keeping backups of your documents and pictures etc.?


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#2
January 17, 2010 at 20:12:39
I already did this. Are there any other ways to fix this problem?

It doesn't have to be this difficult


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