Solved Unknown Browser Helper Object wants to make changes to my

Acer / Aspire 5742
September 23, 2012 at 08:21:07
Specs: Windows 7, 2.399 GHz / 5814 MB
When I did a virus scan yesterday Malawarebytes showed a Trojan which it removed. I rescanned and came up clean, However, now when I boot up, Spybot S & D shows it's dialogue box and reports a 'Browser Helper Objest' that wants to make changes to the registry. Normally Spybot has the ioption to 'Allow Change' or 'Deny Change'. however the 'Deny Change' button is greyed out and won't allow me to click it. The 'Browser Helper Object' is just ID'd as a long string of Random numbers\letters {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} When I do a complete system search it doesn't find the object. Obviously I don't want to make the change. Any ideas how to remove it?

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#1
September 23, 2012 at 14:34:30
Run HJT & check that Entry, then down the bottom, click > Fix checked, if it is something you do not want.

HijackThis ( HJT )
http://sourceforge.net/projects/hjt/
How to Use HiJackThis
http://www.wikihow.com/Use-HiJackThis


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#2
September 23, 2012 at 15:49:03
✔ Best Answer
The item in question is Avast WebRep and is a legitimate item.
The "WebRep" module - shows safety ratings for websites and search results in Internet Explorer.
http://www.systemlookup.com/CLSID/7...

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#3
September 23, 2012 at 15:56:58
Nice work MrGoodguy

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Related Solutions

#4
September 23, 2012 at 16:25:40
Thanks for the responses - Awesome sleuth work Mr Goodguy! Many thanks, I've now allowed it

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#5
September 23, 2012 at 19:23:30
Thank you for getting back to us. Glad your all sorted. Let us know if you have any more question's or concern's.
Trojan's can be tricky, so we want to be extra safe and check your pc is clean. What's was the name of the Trojan picked up by Malwarebytes?

I suggest you download and run Rkill from this link: http://www.bleepingcomputer.com/dow...
Use the iExplore.exe download.
If it finds/stops anything run Malwarebytes again with NO restart between program's.

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