Unable to remove Trojan Horse Generic28.BTX

June 28, 2012 at 07:15:00
Specs: Windows 7
I've seen similar trojans but not of this file type. I'm trying to remove Trojan Horse Generic28.BXIM from a employees computer found in the downloads file as (Setup.exe). Everytime I try to delete it , it keeps regenerating and sometimes will duplicate itself every half minute. I've tried looking through my reg to see if I can find anything that doesn't belong however I can't seem to locate anything. Anyone familiar on how to remove this? Any advice is greatly appreciated! - Thanks

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June 28, 2012 at 10:05:33
Whenever you reach a point of not being able to completely remove a computer virus a system reformat is in order.

Reno Computer Repairs and Website Development Services

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July 19, 2012 at 11:19:19
Hi ddoyle88,

My Name is Sunil from Dell Social Media And Community Team.

Please open this link and run http://download.bleepingcomputer.co...

2.Run Malware Complete Scan.

3. Super Anti Spyware Full scans you can down load these files from www.filehippo.com
4.Issue should Get resolved if not do a complete Operating system Reinstallation.Please get back to us if you have any issues.

Thanks & Regards
Dell Social Media Responder

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