Unable to acess/update antvrus sfware/wbsite

Intel / Dg965ry
May 10, 2010 at 13:45:03
Specs: Microsoft Windows XP Home Edition, 3.396 GHz / 3325 MB

My PC frequently causing 'not responding' to any open application randomly. I have to restart PC again & again.

Moreover, I cant open my antivirus (Bitdefender & Malwarebytes) and cant update. I also cant access to any antivirus website.

I also cant access any forum with 'Security/Virus' help. This include computing.net too. The only step that can make me access these sites is by deleting any contents in;

(RUN) NOTEPAD C:\WINDOWS\system32\drivers\etc\HOSTS

Also, this HOSTS.txt contains weird and suspicious contents.

Please help.

See More: Unable to acess/update antvrus sfware/wbsite

May 12, 2010 at 06:29:12
Hi there,

Scan your machine in safe mode using good Anti-virus system
> Turn on your machine
> When you see the first screen when your computer is booting, press the F8 key on the keyboard repeatedly until the screen changes to a black screen with white writing.
> Select "Safe Mode" from the list of options. This will take you to a desktop that looks very different from your regular desktop.
> Run the virus scan. When any virus worms are detected, place them in quarantine or delete them. If you are unsure what to do or what the virus is infecting, always select quarantine.
> Now scan with Malwarebytes.
> After the virus scan, remove all the temporary files from your computer. For this you can take the help of "Ccleaner" application.
> Now reboot your machine and install repair using Windows XP CD.

Kindly get back the results if the mentioned steps doesn't work.

Thank you :)

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