Solved trying to eliminate trusteer rapport from my computer

October 1, 2013 at 10:59:29
Specs: Windows XP
I downloaded trusteer rapport and now it is making my computer difficult to start e.t.c. I used uninstaller to clear it but the program will not budge and has left a folder and driver still there..have tried admin to remove it but keep getting acces denied message when I try to disable it..any ideas?

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#1
October 1, 2013 at 12:04:22
✔ Best Answer
See if "Move on Boot" will remove the folder and file:
http://www.majorgeeks.com/files/det...

Otherwise, if you boot from a Live Linux CD and you will be able to access the drive and remove it with that because Windows will not be running. The CD just works between the RAM and CD so it will not affect Windows, which will boot normally again when you restart with the CD removed.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
October 1, 2013 at 12:10:20
Method one.

Step One: Press CTRL+ALT+DELETE to enable Task Manager on your PC.
Step Two: Click Processes.
Step Three: Locate and right-click the RapportService.exe file.
Step Four: Click End Process.

Now run the uninstaller or try again to remove the folder

Method 2

Use Unlocker or MoveonBoot.

Unlocker
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://www.emptyloop.com/unlocker/
Tutorial
http://www.addictivetips.com/window...

MoveOnBoot
http://www.softpedia.com/get/System...
http://www.snapfiles.com/get/moveon...
http://www.softnews.ro/public/cat/1...
http://www.softwarepatch.com/softwa...
Tutorial
http://www.softwarepatch.com/tips/h...


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#3
October 1, 2013 at 21:58:01

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Related Solutions

#4
October 3, 2013 at 02:15:28
thanks for your suggestion I will try out the program..I managed to get most of it out of my system but there is still a problem in the services management department for local files..I managed to disable it and hope this program you suggested will take care of the rest..I will let you know..thanks again tj..

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#5
October 3, 2013 at 02:16:40
thanks ..xp user for real... for another solution I will try both an report back..tj

message edited by zeth3


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#6
October 3, 2013 at 06:11:52
to johnw thanks for the input have tried the task manager but the file does not show up as a process anymore as it is disabled..I can see it sitting in the services box when I open up the administration panel and could only manage to disable it on there..there is not a delete button I wish I could use...
I already run Advanced system care and have a 10bit uninstaller with a drag and drop option but cannot find a way to delete it at all..trusteer rapport have been helpfull and I am now waiting to see if they can offer me a final solution...thanks again though..

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#7
October 3, 2013 at 07:50:32
zeth3

Just to add to #3, you can search for a folder or file if you wish and it will delete those too - it doesn't just remove full programs.

In summary, there are many ways to crack this nut.

Always pop back and let us know the outcome - thanks


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#8
October 4, 2013 at 02:59:34
thanks again derek...I have tried all sorts of combinations and am still waiting from the programs designers to update me to a solution..it seems to have stripped out a lot of my audio driver as well and although I have access to my internet there is still a lot to untangle thanks again z3

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#9
October 4, 2013 at 04:34:11
Trusteer's support are normally very 'on the ball' monitoring complaints on forums like CN but they are usually more interested in helping you to get the software running properly rather than removing it.

Personally I would never use it as I know, from personal experience, the problems that can occur, usually because of conflicts with other software but, as you have found out, also because the software is so invasive - I've previously had to wipe & reinstall to get rid of the remains. If the Trusteer rep is still around It would be nice if Trusteer did supply a removal tool, might make me want to give it a go again if I knew I had a get-out method to fall back on.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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