Trojan.Dropper Removal

April 7, 2011 at 18:01:45
Specs: Windows XP
My friend asked me to remove some viruses for her, and I was able to. She is running windows xp on an aces aspire 5100. Norton Antivirus 2006 - all definitions are current. Unable to remove the last one (Trojan.Dropper) in normal mode. Followed Symantec's instructions on removal - disabled system restore and also booted in safe mode. Ran a FULL system scan and it was not able to repair, remove or quarantine. I feel I am out of options. I don't know how to locate the specific file to delete it. Any thoughts on where to go from here?


Also I should add that I cannot connect to the internet while running her computer in safe mode.. so I'm doing the searches, etc. on mine. If you need any additional details/info, please let me know.

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April 7, 2011 at 20:30:20
oh great another is crap.its just the advartisements that make everyone think its good.dont use download malwarebytes antmalware and scan and remove the virus and if malwarebytes doesnt find the virus it was probably another false positive by "NORTON".now man if you want to protect your computer form viruses then get Kaspersky or MacAfee or Free Antivirus Avast(best antivirus in my opinion) or if you want viruses crawling into your pc then keep norton.

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April 7, 2011 at 21:06:47
Press F8 while computer is booting. Select "Safe Mode With Networking". Download a good virus scanner and remove the trojan. However... what is telling you that you have this trojan?

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