Trojan Horse Virus Generic20. has infected my

January 12, 2011 at 10:29:46
Specs: Windows XP
Help! A trojan virus 'Generic20.bshw has infected my AVG protected computer and the AVG will not eliminate it. What should I do?

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#1
January 17, 2011 at 13:43:27
I recommended to get the free version of Mal Ware Bytes. It works really well. heres the link

http://www.malwarebytes.org/


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#2
January 22, 2011 at 12:02:38
Try running the AVG program while you have your computer in SAFE MODE. To run in Safe Mode, reboot the computer, and hold down F8, and choose "Safe Mode with Networking", and once you have the desktop up, run an AVG scan.

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#3
January 23, 2011 at 00:57:56
I tried that and it did not work, but I did upgrade to Malwarebytes Pro and it did work. Although it conflicts with AVG 10 which I had to delete. I switched over to avast! antivirus and all seems well. Thank you.

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