trojan horse virus c:\systemvolumeinformation

Microsoft Windows xp professional w/serv...
May 31, 2010 at 12:10:41
Specs: Windows XP
How do I remove a Trojan Horse labeled as c:\SystemVolumeInformation\_restore{4511EDD9-69A6-457F-8D32-ABD5E29740BF}\RP36\A0004574.dll
This virus will not permit my computer to connect to the internet. I tried disabling System Restore, restarting my computer in the Safe Mode, and running MalwareBytes, but it simply says no viruses were found.
Any help would be greatly appreciated. (I'm running Windows XP on my system).

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#1
May 31, 2010 at 16:37:17
Try booting into safe mode and scanning with Hitman Pro 3.5.: http://download.cnet.com/Hitman-Pro... if that doesn't work, let me know.

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#2
May 31, 2010 at 16:47:33
Also use remove it pro and trojan remover application in safe mode which will help you.
Remove it pro: http://download.cnet.com/RemoveIT-P...
Trojan remover: http://download.cnet.com/Trojan-Rem...

Thank you :)


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#3
June 2, 2010 at 11:08:47
Hi,

Let us know if the above suggestions were helpful to resolve your issue. Please reply back at your convinience if the issue is not resolved.

Thank you :)


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