Trojan downloaded to a folder

February 9, 2011 at 21:41:05
Specs: Windows XP
Hi my sister downloaded something from Lime wire and now everytime i want to get into the folder (that it was downloaded in) it closes the window and my computer says that an error has happened and shuts down.

I don't know what to do because my Norton Antivirus doesn't detect it and i am unable to delete the folder.

some please HELP!!!!

See More: Trojan downloaded to a folder

February 12, 2011 at 00:28:06
Start with Malwarebytes' Anti-Malware
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

Report •
Related Solutions

Ask Question