trend micro pop up

Trend micro Internet security 2010 - 3 m...
July 14, 2010 at 16:44:27
Specs: Windows XP
I had the same problem as this post

http://www.computing.net/answers/se...

and have done everything but the maleware did not find anything here is the log it posted

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4314

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

7/14/2010 4:37:52 PM
mbam-log-2010-07-14 (16-37-52).txt

Scan type: Full scan (C:\|D:\|G:\|H:\|I:\|J:\|K:\|)
Objects scanned: 206316
Time elapsed: 45 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


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#1
July 14, 2010 at 18:05:58
Is Trend Micro listed in Control Panel - Add-Remove, the Start Menu (All Programs) or in Task Manager? If not you could search for files or even in the registry if you are comfortable in there.

I wondered if at some time you did a Trend Micro online test.


Google is NOT the only Search Engine!


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#2
July 16, 2010 at 10:51:20
I have check all of those and it doesn't not show up. I asked and nobody in the family has done the trend micro online test.

I forgot to write what we have done before we saw this to get rid of the problem but we checked the program files and we have formatted the computer over 10 times offline using the disks to reload everything and i had put the java update (from a different computer) on a disk so we could update if offline. I dont get how its still there is we formatted the computer. Also to big surprise norton doesn't detect anything at all haha.


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#3
July 16, 2010 at 14:14:18
Type msconfig in the Run box and see if Trend is mentioned there in the Startup tab. If so untick it (or remove the associated registry entry).


Google is NOT the only Search Engine!


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Related Solutions

#4
July 16, 2010 at 15:17:46
combofix will probably fix the problem
http://www.bleepingcomputer.com/com...
Follow the website guide carefully

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#5
July 16, 2010 at 15:59:28
it did not show up there either.

I took a pic of the screen when it came up again if you want to see it but im not sure how to put a picture here.


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#6
July 17, 2010 at 11:23:09
I found out what the problem was. Apperantly the program spy subtract is now trend micro and everytime we would format our computer and put everything back again spy subtract was one of the free programs it came with the computer when we bought. its just weird that the spysubtract an anti spyware would make itself look like spyware by randomly bringing up the internet and try to sell me an update. thus i am never going to buy trend micro and i hope no one else does either.

Thank you for all your help!


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#7
July 17, 2010 at 13:08:14
Wow, that was a turn up for the books then.

Thx for popping back to let us know the outcome.


Google is NOT the only Search Engine!


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#8
July 17, 2010 at 15:21:01
Cansado, I can't understand why homeowners actually pay for ANY anti virus or spyware progs, There's just so many free ones that outshine the pay ones.

You may want to try Avast Free, I prefer that over AVG, Avast has much better real-time protection and updates daily plus you don't need scheduled scans.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#9
July 17, 2010 at 17:19:03
I've got the following running on different machines:

Avast (free version)

AVG (free version)

Microsoft Security Essentials (free)

On balance I prefer Avast, which I have found less intrusive than the other two. Its affect on on boot up time is also less. All three of them offer frequent updates and real time protection, the latter rendering the use of any inbuilt scheduled scan facility as optional.


Google is NOT the only Search Engine!


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#10
July 17, 2010 at 23:48:16
Ya my dad bought Norton and was that a mistake! It didn't detect
anything on the problem and when he tried tech support they
were super rude. He put a free version of Mcaffe we get with our
internet and he seems to like it but I'm going to look into the
ones you put up for my laptop hah.

Thanks a lot for the information!


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#11
July 18, 2010 at 07:48:26
be sure to use the norton uninstaller from their website to remove all the registry keys because if you don't, none of the other AV's will work properly.
http://service1.symantec.com/suppor...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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