think i have an virus

April 1, 2009 at 12:29:34
Specs: Windows XP
i had an malware virus called favealert , tried running all different spyware/adware programs without success .
re-started pc looking for options to start in safe mode but for some reason didnt have the option booted straight into windows log in screen.
didnt really know what i was doin but i had read on one of the forums that you can set to run in safe mode through msconfig in windows which i did ( ticked a box ).
re-started windows and hooray safe mode , but hey hang on it now wont accept any log in details , passwords etc etc .so rebooted again yet now seems ironic cant get out of safe mode now lol .
tried all combos f8 ctrl ....all of them
now my pc has completely stopped booting up just get an blank black screen .

please please please can some one help as i yet again have been stupid and never back my pc up , i have bearly five years of personnel info i really dont want to lose .

if anyone can help i would appreciate it .
many thanks rich

See More: think i have an virus

Report •

April 2, 2009 at 13:07:48
thanks for your reply but as it says in small writing this will only detect the problem not fix it .
also i need some sort of bootable disc as the problem is on boot up . thanks

Report •
Related Solutions

Ask Question