Think i have a virus not sure

January 12, 2011 at 15:02:51
Specs: Windows Vista Home Premium
My computers task bar has a new white icon that is popping up now upon restarting or turning on my computer. Everything I do on my computer pops up a box with a red x in it and says that the file is infected including my control panel and windows firewall and defender. Ive ran three different virus scanners on it while it was in Safe mode because it wont allow me to open a virus scanner out of safe mode, nothing was detected while scanning the computer in safe mode though. Ive also noticed that when I open my IE it'll automatically say that the website is a potential hazard and take me to a antispyis company and try to sell me antispyware on the website. Also the white icon on my task bar keeps popping up a message saying my computer is infected when I click on the message it takes me back to the same website. Which is very irratating not to mention. Anyways computer is a mess and I need help!

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#1
January 12, 2011 at 15:09:36
What you have is a Malware application. Go here and download the Free version.

http://www.malwarebytes.org/

If you need to, boot into Safe Mode with Networking. Download the EXE. file and save it to a jump drive. Then boot into Safe Mode again and install and run the program.


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#2
January 12, 2011 at 15:18:13
Sounds good , i'll give it a try and let you know what happens. Not quite sure what a jump drive is though lol.

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#3
January 12, 2011 at 15:26:23
Nvm figured out what a jump drive is lol..we use em at work so no biggie thanks though and i'll post a reply on wether that works or not going to keep my fingers crossed and hope it does..appreciate the help

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