system security/trojan???

June 8, 2009 at 17:08:18
Specs: Microsoft Windows XP Professional, 863 MHz / 254 MB
i recently installed spydoctor to try and remove a redirect search engine. somehow spydoctor changed into system security and disabled my antivirus protection. i also can not access the add/remove program to remove certain programs that are infected. please help.

See More: system security/trojan???

Report •


#1
June 8, 2009 at 17:26:07
Tried AV to remove it?

-------------------------------------------------


Report •

#2
June 8, 2009 at 18:04:53
I have avg - anti virus but this system security blocks it.

Report •

#3
June 8, 2009 at 18:14:51
Hi,
1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteStdScr(3);
RebootWindows(true);
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Can you also make a new HijackThis log and upload it to rapidshare.com. HijackThis: Here

-------------------------------------------------


Report •

Related Solutions

#4
June 9, 2009 at 00:15:42
Try if you can make system restore and restore you system to the time where you haven't installed an spyremover products. Then install an recommended and branded product that is mostly used to remove an Spyware see the site below me they are good at recommendation .

Want A Weekly Update on Latest System Security Problem http://www.systemsecurityinstitute.org


Report •

#5
June 10, 2009 at 11:26:56
i tried system restore to no avail and system security is my problem that is blocking all of my programs.
just checked again and my system restore is blocked.

Report •

#6
June 10, 2009 at 11:31:00
in reply to response # 3 i do not have the knowledge to do this but thanks any way

Report •

#7
June 10, 2009 at 13:22:23
If you can follow directions then you can do response number 3. All the directions you require are there.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •


Ask Question