System Security Hangover

July 1, 2009 at 05:14:02
Specs: Windows XP SP3 on Sony Vaio laptop VGN B100B
My computer was recently was infected with the System Security virus. I've managed to get rid of that through a combination of Spyware Doctor and manual deleting of the virus program as well as various registry keys. But now I have other problems with my machine. These are just a few:

1. Copy/Paste function not working-no error messages; it just won't work
2. cannot move documents or files around--which prevents me from moving data to a memory stick or flash drive
3. no icons when I got to "Show all connections"--thus no internet connection-I've tried to uninstall and reinstall, as well as trying to start various "services" but I can't get RPC to start because it gives me an error 2, saying that I don't have the file
4. I cannot burn CDs--tells me "An error using COM/OLE occurs. Please check the installation of COM on your machine"--thus, again, I can't get my data off my machine

Those are the 4 main problems to start with because it means I can't get all of my data off my hard-drive or download anything from the web that might help me. I've tried the system restore function but it won't work. I'm on a Sony Vaio laptop VGN B100B running Windows XP Professional with SP3. Which means I didn't get recovery disks with my machine (nor did I make them when I first got the machine). And Vaio's system restore wizard does not work either.

So, I really need to get at my data and get it off the machine or I need to fix the main problems. Any ideas on where to start?

Any help would be much appreciated.


See More: System Security Hangover

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#1
July 1, 2009 at 07:40:50
Which antivirus you have installed on your machine?

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#2
July 1, 2009 at 15:45:06
I used spyware doctor to get rid of the System Security virus but I also have McAfee and Norton Security Scan.

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#3
July 1, 2009 at 15:55:33
Install, update database and run full scan with Malwarebytes' Anti-Malware. Attach malwarebyte full scan log, fix anything detected.

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Related Solutions

#4
July 1, 2009 at 16:53:13
Sorry, but I can't install anything. I've already tried that. Any other options?

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#5
July 1, 2009 at 17:32:36
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdateEx( 'http://avz.virusinfo.info/avz_up/', 1, '','','');
ExecuteStdScr(3);
RebootWindows(true);
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

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#6
July 1, 2009 at 19:21:42
Once again, I cannot get onto the internet nor can I install anything, move anything or copy/paste. So I can't even really begin to do any of the things you just suggested. Any other ideas?

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#7
July 1, 2009 at 20:01:37
Lol... pray to god may be he will fix it by magic? Download it on other computer and transfer it by usb. Tell me error you get when you try to follow above steps.

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#8
July 2, 2009 at 00:14:09
How about system restore?

Want A Weekly Update on Latest System Security Problem http://www.systemsecurityinstitute.org


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