system restore not working.

January 1, 2011 at 13:26:56
Specs: gateway
i caught a virus where nothing will open so i put my computer in safe mode. When i tried to restore it the box would open up but where im supposed to be able to click "next" it wont let me and i dont know what to do any help would be great thanks.

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January 1, 2011 at 13:58:08
have you ever generated system restore?

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January 1, 2011 at 14:07:38
yes i have

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January 1, 2011 at 14:08:39
does that mean just open and run it??? thats all ive ever done. its telln me i need to set a restore point that none have been created and i just restored it like a week ago

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Related Solutions

January 1, 2011 at 17:42:14
system restore will NOT remove a virus.
try safe mode with networking and download malwarebytes, update it and run a full scan removing all it finds.
We have no idea which virus you caught as you didn't say.

The only way to fix system restore is to turn it off and turn it on again. That will reset it but all previous points will get erased.
If you use system restore and a point does not work, you have to undo that restoration before trying another point.

Some HELP in posting on plus free progs and instructions Cheers

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