sys32 qandr rootkit

May 20, 2010 at 00:05:24
Specs: Windows Vista SP1
Avast found sys 32 qand r rootkit. I delete it but it comes back. I cannot use system restore, cannot use the internet. I cant even connect wirelessly with uninfected laptop unless I use neighbors connection. I cant download any programs to help. Please tell me how to get rid of this infection and get back online.

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May 20, 2010 at 01:33:41

Firstly I recommend you to install Bitdevender instead of Avast.
Follow these steps and check if it helps you.
1.) Start->Run
2.) Type "msconfig" and hit "Enter".
3.) In the "System configuration" popup window, under services, check "Hide microsoft services".
4.) Now disable all services except Antivirus services.
5.) Click "OK"
Now run the Anti-Virus application and check if there any progress.

Thank you :)

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May 20, 2010 at 16:34:06
Thanks for your reply. It didn't help. Thankfully, I have internet access now. My service provider blocked my ip addy, but its all good now. Still cant get rid of the rootkit though and my pc is super slow now.

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