|Sounds like you may be infected. Please download and run MalwareBytes Anti-Malware from http://www.malwarebytes.org. |
Clean any infections found. Next download and run Dr. Web Cure It! from http://www.freedrweb.com.
Please let me know the results of both scans and we can proceed from there.
IT Desktop & Network Consultant - MOS Master Certified, MCP Certified, CCNA Certificate Pending, A+ Certified.