Super File Converter - WARNING

Hewlett-packard / P6-2435ea
April 25, 2013 at 19:13:26
Specs: Microsoft Windows 8, 3.6 GHz / 6039 MB
Just a heads up folks. Super File Converter was, and still is, a good free program that works well and has been recommended in the past by myself and others.

Unfortunately they've blown it. We get used to un-checking unwanted goodies during install of freebies but the latest version of Super gave me a fair bit of hassle. ADWCleaner got shot of a wadge of toolbars (which I had declined) and their remnants. This left QuickSearch Smartbar (29M) in CP/Add-Remove, which would not uninstall. Fortunately Revo Uninstaller dealt with that, followed by removing the Firefox add-on and running ADWCleaner again.

This was noticed because Firefox became tad rickety - it paid off to check to see what was installed at the same date/time as "Super".

So, unless you are prepared for the above (and whatever else they might pile into it in future) it is best avoided. Fortunately running "Super" afterwards did not bring anything back but I am steering clear of updates.


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#1
April 26, 2013 at 14:50:48
I think this is the program you are talking about Derek. Probably 50% of the programs I use, come bundled with extras, this % is growing all the time.
One of the many advantages of using Softpedia for downloads, is they give details of what is included, in a message similar to this.

SUPER
http://www.softpedia.com/get/Multim...
http://www.softpedia.com/progScreen...

Users are advised to pay attention while installing this ad-supported application:

· Offers to download or install software or components that the program does not require to fully function
· Offers to change the homepage for web browsers installed in the system
· Offers to change the default search engine for web browsers installed in the system


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#2
April 26, 2013 at 15:16:01
Yes, that's the one. I rate softpedia, and filehippo too. My download, regrettably, was from the authors own website. It's fine to opt out but not so handy to find that you've still got lots of hidden goodies, with files, addons and registry entries. In particular you have a 29M program that cannot be removed by the normal means. It looks like it is about to uninstall but nothing more happens.

Sure, I've gave the removal methods earlier but we just didn't ought to be having to do all this when the goodies have already been declined during install.

Always pop back and let us know the outcome - thanks


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#3
April 26, 2013 at 15:32:24
"have already been declined during install"

I uncheck from the bottom up.

In other words, you will notice that if you uncheck the first item, the rest are greyed out, but still checked.


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#4
April 26, 2013 at 16:02:52
Yep, I'd worked out that trick too but it made no difference. There were no visible toolbars after the install (just the Firefox Addons) and if I hadn't picked up the vibes then started digging I might not have even realized anything had happened. The ADWCleaner log was full of it.

That's why I singled out this particular freebie for a heads up. Taking the normal care wasn't enough.

Always pop back and let us know the outcome - thanks


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#5
April 26, 2013 at 19:01:45
I just googled the problem. Uninstalling is a job for Revo using Advanced mode.

This covers other ways of cleaning out the adware. The program you used is probably the most thorough in conjunction with Junkware Removal Tool.

http://www.makeuseof.com/tag/want-a...


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#6
April 27, 2013 at 06:20:40
Yep, I used Revo with the "clear everything" option (or whatever they called it).

I guess we must now settle for the idea that freebie programs might need the action of several third party programs after install, to remove the goodies we opted out of in the first place.

Link was interesting. I didn't cop the "White Smoke" stuff but it seems what they foist on you varies and is could be anything in the future.

Always pop back and let us know the outcome - thanks


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#7
April 27, 2013 at 06:57:26
"I guess we must now settle for the idea that freebie programs might need the action of several third party programs after install"
Yep, that's the way I see it.

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