Solved startup problem with toshiba laptop

February 18, 2013 at 15:55:56
Specs: Windows 7 service pack 1, pentium.4 gigs
i have a toshiba satellite p500...upgraded to windows 8 and had nothing but problems..one tech told me to update bios...i did using windows..which is the wrong way i now know...reinstalled windows 7...at times the computer gives message..operating system not found..sometimes blank screen with blinking cursor upper left..I cannot figure how to flash the correct bios..(i did reflash the one i had done before using a cd as labled as the right way. .i really need help...thank you..steve

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✔ Best Answer
February 25, 2013 at 06:43:39
quick update...finally got up and running...found the windows recovery environment 64 bit disc...this allowed me to reinstall windows 7 ...working ok now...
so thank each one of you who offered advice...thank you very much..

(i was unable to boot up without the recovery disc from toshiba)

thanks again



#1
February 18, 2013 at 16:01:36
When you installed the Windows 8 operating system, how did you install it? Did you use the upgrade feature, fresh install?

Also, when it says operating system not found, that usually means the installation is corrupt or the hard drive itself is empty.

Are you sure you installed the operating system correctly?

Jonas "Jackal" Lear
http://www.sbccrew.com
Serving the South Bay Since 1999


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#2
February 18, 2013 at 17:19:39
thanks for your prompt answer...i upgraded from windows 7 using a windows 8 pro disc with the help on a microsoft tech...

the upgrade was basically done by the tech who controlled my pc..

i reinstalled windows 7 premium myself after "giving up on windows 8"...i used the disc i had made (even made 2 copies)installed using disc no. 1,2, 3 and 4 (apps ,etc,) followed up by installing windows updates ...

the only thing i was unsure of was upgrading the bios , which the tech told me tot do..i was not aware not to use windows to flash bios...i don't know if this is causing any of the problems..i did go back and reflash the bios using a cd ...
the bios is v.3.10 and it's the only one i can find that matches the model no. of the computer..which is pspg8u..
thank you again for your help
steve
by the way , the files are on the D drive


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#3
February 19, 2013 at 14:19:54
You posted this in "security". Just curious - do you suspect a virus or some other security issue?

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
February 19, 2013 at 14:22:16
Any update on this? Is it still giving you the same problem?

Jonas "Jackal" Lear
http://www.sbccrew.com
Serving the South Bay Since 1999


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#5
February 20, 2013 at 04:42:43
i had changed the c drive to d...that is a mistake..c drive is correct..
derek asked if i thought there was a security issue...i don't think so..most likely i posted in wrong area...i am hoping to make certain the bios i flashed..v3.10 is the correct one for this model satellite p500 model pspg8u...and if i can reflash the default bios i would be glad to reinstall windows 7 premium...thanks
steve

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#6
February 20, 2013 at 04:50:31
derek...i must have posted in wrong area..i don't think it's security related...a microsoft tech had asked me to update the bios..i did so using the windows method...before windows 7 was running ok..never had a problem ..now, problem with every bootup...black screen with flashing curser or goes to blank screen with pointer...sometimes i get into windows by control/alt/delete...have run any "fix it solutions" most of the time on bootup i get the following message...operating system not found...
thanks..steve

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#7
February 20, 2013 at 14:08:40
Hi Steve,

Did your system come with a system restore disc or anything like that? Do you see an option when booting up the system for "Repair" or "Recovery" or anything like that?

Jonas "Jackal" Lear
http://www.sbccrew.com
Serving the South Bay Since 1999


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#8
February 20, 2013 at 14:32:12
Usually if a BIOS update goes wrong it makes the computer totally unusable (no chance of starting Windows), so it's probably not that. As you probably know, it flashes the chip so it is virtually a hardware matter.

I've never really like upgrades - kinda feel they can transfer anything that is a bit wonky onto the next OS (any worse). This might help:
http://www.thewindowsclub.com/repai...

Always pop back and let us know the outcome - thanks


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#9
February 23, 2013 at 11:42:15
i need to do a brief recap of my problem..
upgraded windows 7 toshiba p500 to windows 8 pro..nothing but problems..
talked to microsoft several times..the last tech asked me to reinstall 7 and update windows updates and update the bios..the tech handled the upgrade to 8 , still no
resolution...now i am out of the 90 day time period...so i went back to windows 7 with the recovery discs i made when the machine was new..i had flashed the bios using windows..i found this was not the right way to flash bios..so i downloaded v3.10 and installed from cd...still startup problems..black screen, flashing curser or black screen with mouse pointer...
i have run repair, memory check and any other thing to clear this up...
today this message.....
for atheros fcie ethernet controller
v2.0.0.4(03/03/09)
client mac addr: xx xxxx xx xx xx
guid:a07aef67-bfe3-de11,etc
pxe-e53: no bootfile received
pxe-mof: exiting intec pxe rom
operating system not found

not sure what to do next..should i start over with a clean reinstall of windows 7 premium..and is the bios i flashed correct..
hoping you can help with an answer
steve


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#10
February 23, 2013 at 13:17:09
Any error message you ever get, put the EXACT message into google.

pxe-e53 no boot file received

That appears to be in the bios, look for & disable a setting that boots into a LAN.


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#11
February 25, 2013 at 06:43:39
✔ Best Answer
quick update...finally got up and running...found the windows recovery environment 64 bit disc...this allowed me to reinstall windows 7 ...working ok now...
so thank each one of you who offered advice...thank you very much..

(i was unable to boot up without the recovery disc from toshiba)

thanks again


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#12
February 25, 2013 at 08:07:03
Glad to hear it and thanks for popping back to let us know.

Always pop back and let us know the outcome - thanks


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