|No, I didn't use safe mode, in the original posting, it said to follow exactly and did not specify safe mode. will try that and get back to you later. thanks|
Edit- I tried safe mode and same thing, when I got to the tdss killer it scanned with no threats, but when i clicked the additional two options in the parameter settings, it found three threats and then kept popping up an error box that said unknown hard error. I clicked ok and/or X but box kept popping up non stop and could not do anything else until I rebooted. I even tried system restore but it went thru to whole restore and after rebooting said unable to restore to that time and date. Am ready to give up and just wipe hard drive.