slow shutdown & hanging of PC problem

October 8, 2013 at 19:08:50
Specs: Windows XP
hi, I have been facing following problem on my core-2-duo pc with xp-sp2 os:

1. closing/exit of any browser either hangs the pc or consumes lot of time. this hangs task manager also so that I can't kill it from there.

2. shutdown/restart is very slow.

pls help.

Anil


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#1
October 8, 2013 at 19:34:33
A few ways to tackle this, as both startup & shutdown are slow, I am starting by checking with a few tools for infections.

1: Run Malwarebytes' Anti-Malware ( MBAM ) Free Version. Use Quick scan. Copy and Paste the contents of the log please.
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
http://i.imgur.com/3DtG68Y.gif
http://www.malwarebytes.org/mbam.php
http://www.spywareinfoforum.com/ind...
http://www.bleepingcomputer.com/vir...
Make sure you uncheck > Enable free trial < during install.
http://i.imgur.com/tUFCbYz.gif
If your MBAM log indicates "No action taken." That's usually a result of NOT clicking the Remove Selected button after the scan.
Quick Scan versus Full Scan
http://forums.malwarebytes.org/inde...

message edited by Johnw


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#2
October 8, 2013 at 19:36:27
"my core-2-duo pc with xp-sp2 os:"
Once we get the comp running normally, it is essential you update to SP3.

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#3
October 9, 2013 at 08:15:44
Hi anilag,

As rightly suggested by "Johnw", scan the system to remove virus.

Also, perform system file checker. Click Start > Run > type SFC /Scannow

Keep us posted with the results.

Thanks & Regards
Manshu S
#iworkfordell


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