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Serious Virus Problem- Windows Vista

September 20, 2010 at 08:54:01
Specs: Windows XP
The problem began with Windows saying my OS wasn't valid. After re-validating, I was still unable to access many programs and Windows components- System Restore, Control Panel, etc. I have run a lot of different scans and programs- Malware Bytes, Spybot S&D, Emisoft Anti Malware, & many others. It has gotten progressively worse and I am now unable to connect to the internet, access any Windows components at all- except in Safe mode, or connect an external hard drive to the computer. I was going to back up a few programs, documents, pictures/music and then re-install the OS, but it is not recognizing my external hard drive, and I am hesitant to lost all of my data.

Any and all help, advice, or techniqes is greatly appreciated.


edit: It is Windows Vista 64 bit. I didn't notice the tags to change the OS

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September 20, 2010 at 09:02:09
I have actually dealt with this one before its nasty. Most of the time it points back to the Virut/Scrambler virus. I recommend downloading the Sophos Anti-Virus Command line interface program. It works great, you can get it Its free. Just download the Sav32cli and latest IDE and scan the computer using the instructions with that link. Pretty neat little tool.


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September 20, 2010 at 09:08:03
Will do as soon as I get home. I really appreciate it and I hope this does it, because I am not looking forward to having to re-install the OS.

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September 20, 2010 at 09:10:26
So I should download the DOS sweep, correct?

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September 20, 2010 at 09:26:55
Not the DOS sweep "download an emergency copy of SAV32CLI". Its the first step number 2 you come to. Make sure that you also grab the IDE files, that is list in the same step. Download the self-extractors, extract the sav32cli first then the ide files.

To start a scan:

1. goto start>run and type cmd
2. Type 'cd c:\sav32cli\sav32cli.exe -f -di

This command will call the sav32cli program and run a full scan and disinfect. The computer will beep at every virus found. It works wonders, I have used it many times in my environment(school district of about 16K pcs and 20K users.)

On a side note it will not matter if your PC is 64bit or 32bit with this program.


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September 23, 2010 at 08:31:15
I ran that scan, and it did not find anything. I found a tool called remove_IT and it found four things and removed them, but the computer is still in its problematic condition. I'm at a loss here, and I'm hoping you might have some more advice.

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