serious infection preventing startup

July 16, 2009 at 03:51:40
Specs: Windows XP
This morning on my toshiba laptop i was trying to go on google video, but my pc froze up for about 30 secs to 1 min. After that before i even searched anywhere on google vidoe this window popped up saying my pc might be infected. So i closed them so i could start up my virus scan, but everything froze for a while. So i did a hard shut down and and restarted from there it gets to the screen where it shows the windows xp logo then it quickly flashes a blue screen and it keeps repeating this same process...i want to know if there is anything i can do to get past this...and the reboot disk is not an option because i don't have it. Any help would be greatly appreciated.

See More: serious infection preventing startup

Report •


#1
July 16, 2009 at 07:16:52
Download and run Kaspersky AVP tool in safe mode: http://devbuilds.kaspersky-labs.com...
Once you download and start the tool in safe mode:
# Check below options:

    * Select all the objects/places to be scanned. 

# Click Scan
# Fix what it detects
# Zip/Rar Scan log/Summary and upload it to rapidshare.com. Post download link in your next message.

Illustrated tutorial: http://img32.imageshack.us/img32/76...

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#2
July 18, 2009 at 05:14:43
But i can't even get into safe mode or any mode it just keeps restarting...so what should i do?

Report •

#3
July 18, 2009 at 07:30:53
nothing you can do if it even happens in safe mode. Do you have your windows CD?

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

Related Solutions

#4
July 18, 2009 at 19:45:11
Nah i don't have it...thanks for your help. I was looking to get a new computer anyway i guess this is my chance

Report •

#5
July 18, 2009 at 19:49:15
There are other ways via boot disc but i suggest you ask in windows forum about it. Once you are able to login i can help you remove malware.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •


Ask Question