Searchqu has appeared unwanted

October 9, 2011 at 11:54:15
Specs: Windows 7
Help.. how do I get rid of this? It arrived with installation of iLivid. I've uninstalled that but when I type search terms in my google chrome toolbar, the search is done by searchqu.com, which I don't want.
How do I get it off my computer?
I have Norton Antivirus, but it's a bit useless.
Thanks
Lizz

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#1
October 9, 2011 at 19:17:09
LizzyP,

Please do the following, and this program will help us uninstall SearchQu after you post its results...

Download the latest version of HijackThis:
http://www.bleepingcomputer.com/fil...

Save to the Desktop.
XP - Double-click on HJTInstall.exe to install the program.
Vista/Seven - Right-click and select: Run as Administrator

A prompt appears showing that, by default, it installs to:
C:\Program Files\Trend Micro\HijackThis
Click: 'Install'

At the main screen of the program, click on: 'Do a system scan and save a log file'
When done scanning, a log appears on your Desktop.

>>Please post the HijackThis log in your reply.<<


Now, start HijackThis once again. This time, click on Config > Misc Tools > Open Uninstall Manager

>>Save the Uninstall Manager list to the Desktop, and also post in your reply.<<

Thank you!

~~~~
Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/Member of UNITE and the
Alliance of Security Analysis Professionals


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#2
October 10, 2011 at 11:43:37
Thanks aaflac44.. I have a worry.. will Hijack damage my computer too?? I realise it was putting iLivid on my laptop that caused me this problem with searchqu, and when I went to download Hijack, it warned me that this could also damage my computer. I have a lot of drivers used for protools that have been damaged before by things I've downloaded. Perversely, having harmed my computer with iLivid I am now nervous of causing further (different) harm with Hijack.. Any advice??
a nervous
Lizz
ps I ran a search on my C drive on 'searchqu' and found lots of mentions.. some I was able to delete. Some I couldn't. I had error message 0x80004002 'could not delete'. Would Hijack sort that out??
Thanks again!
Lizz

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#3
October 10, 2011 at 20:23:30
LizzyP,

Have asked a lot of people to use HijackThis going back to when the program was created, sometime around 2003 or 2004, and do not remember anyone complaining about it doing harm to their computer.

What is warning you that HJT could damage your computer?

~~~~
Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/Member of UNITE and the
Alliance of Security Analysis Professionals


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#4
October 11, 2011 at 15:27:51
Norton I think.. it's that generic message you get 'this may be harmful to your computer'.. But Searchqu seems to have gone now.. not sure how. It must still be in my system somewhere as I haven't managed to delete those files. But it's not manifesting. Is it safe to leave.. or should I get rid of it entirely.
Thanks for your help btw - it's much appreciated.
Lizz

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