Do the following:
(These are diagnostic programs, they do not fix the computer, but, we need to see if they show RootKit activity.)
[Downloads a randomly named file. (Recommended)]
Disconnect from the Internet and close all running programs.
Temporarily disable any real-time active protection so your security programs do not conflict with gmer's driver.
Double-click on the randomly named GMER file (i.e. n7gmo46c.exe)
Allow the gmer.sys driver to load...
GMER opens to the Rootkit/Malware tab and performs an automatic quick scan when first run. (Please do not use the computer while the scan is in progress.)
If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO
Now, click the >Scan< button.
If you see a RootKit warning, click OK.
When the scan finishes, click the 'Save...' button to save the scan results to your Desktop.
Save the file as >gmer.log<
>>Click the Copy button and Paste the results of the GMER log in your reply.<<
Note: Please, do not take action on any of the information on the GMER report!!
If you encounter any problems, try running GMER in Safe Mode:
If GMER crashes or keeps resulting in a BSODs, uncheck 'Devices' (on the right side) before scanning.
Now, download mbr.exe
Save the file to your Desktop.
Double-click >mbr.exe< and follow the prompts.
When mbr.exe is done, it creates a log.
>>Also copy and paste contents of the mbr.exe log in your reply.<<
Next, download aswMBR:
Save to your Desktop.
Double click the aswMBR.exe icon to run it
Click the Scan button to start the scan
Upon completion of the scan, click the Save Log button
>>Save the aswMBR log to your Desktop, and post it in your reply.<<
Post all of these results:
1. The GMER log
2. The mbr.exe log
3. The aswMBR log
Retired - Doin' Dis, Dat, and slapping malware.