I'm a representative of ShopAtHome.com. I'm sorry to hear that you are having trouble with the ShopAtHome.com toolbar. The safest way to remove the ShopAtHome.com toolbar is to use the uninstaller (ShopAtHome SelectRebates)found under "Add/Remove Programs" in your Control Panel. This will ensure that all files are removed.
Our Anti-Virus team works with AVAST to ensure that the ShopAtHome.com toolbar is safe to install and use. Sometime they will flag us with what is called a "false positive". You may want to download the lastest definition file from AVAST to ensure that you have their most recent release. Meanwhile, we will be testing our toolbar with the AVAST security program and correct any "false positives" that we can find.
If you'd like more information on our toolbar, please visit our FAQs at http://www.shopathome.com/pages/faq... and click on "Questions about the ShopAtHome.com Toolbar".
Technical Operations Manager