Removing Generic Trojan 19

October 25, 2010 at 12:21:45
Specs: Windows XP

Last night I found out I have a trojan virus, and it's been quite annoying. At first it would constantly redirect my browsers searches to other websites, so I did some digging. I've run SDFix, which didn't find anything, ran two different virus scanners. The first found the trojan, the sound found some things in arabic? letters, which it "safely removed". Right now only the trojan is there and I seemed to have gotten rid of the website redirecting.

I have also run:
Registry Cleaner
Malware Remover

Any help would be appreciated. I did a search of previous posts regarding this on website, and found that in all answers you ask people to post their Hijackthis.log since mine wasn't similar to anyones, I went ahead and added mine. Thank you.

edited by moderator: remove un-requested log

See More: Removing Generic Trojan 19

October 25, 2010 at 16:24:57
Run these 2 programs first.

Malwarebytes' Anti-Malware
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.


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