Solved remove productivity and conduit toolbars from IE

December 31, 2013 at 10:35:42
Specs: Windows XP
Have to disable every time-no remove button or uninstall button-already removed from control panel but comes up enabled every time I open internet explorer
not detected with malwarebytes

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December 31, 2013 at 10:55:37
✔ Best Answer
Amongst other things suggested for pests/nuisances like these

is Malwarebytes

download/install run the freebie version…

Hopefully it will do what's needed...

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December 31, 2013 at 11:22:09
Until someone with more expertise than I comes along;
For now - Download and save to your PC; ADW cleaner from here:
The download is the blue box, with arrow, marked - "Download Now@bleeping Computer"
Don't click any other download box.

Might also pay to go into IE's 'Manage Addons' and disable/remove it from there. as Conduit etc may remain as a listed search provider.
Likewise with other browsers; Chrome/Firefox etc.

You can view the log it produces, before letting ADW cleaner cleanup.
If you want a second opinion, post the log here, or await instruction from someone with the experience I lack. For starters,I struggle with long lines of text. My eyes - not to mention, my concentration - aren't too good these days.

message edited by Peet100

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December 31, 2013 at 11:28:48
"but comes up enabled every time I open internet explorer
not detected with malwarebytes"

As we dismantle the infection bit by bit, that may allow the repeat use of programs, which may in turn pick up more.

1: Download & run Unhide
To run Unhide, simply download it to your Desktop and then double-click on the Unhide icon. The program will open a black box and start making the files on your fixed disks visible again. Please note, that this program will not unhide removable drives like flash cards and usb drives as the FakeHDD rogues do not target these types of drives. Once it has finished, the program will display a Windows alert stating that your files have been restored. You should then reboot your computer for all of the settings to go into effect.
When Unhide is complete, it will create a logfile on the Windows Desktop called Unhide.txt.
Copy & Paste the contents of the log in your next post please. Let me know if it doesn't produce a log.

2: Reboot

3: AdwCleaner
How to download from Softpedia
Author's site
Please download AdwCleaner by Xplode onto your Desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

4: Run Junkware Removal Tool
How to download from Softpedia
Download Junkware Removal Tool to your Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.

5: Run Malwarebytes ( MBAM ) again, Copy & Paste the contents of the log in your reply.

message edited by Johnw

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