remove m32/blaster from win7 starter

December 9, 2011 at 14:55:57
Specs: Windows 7
my grand son evidently tried to down load a porn site and now he has this w32/blaster worm plastered on the cp, the cp is some kind of HP mini and has win 7 starter on it.
There is no dvd or cd in it so everything is either down loaded for IE or by memory stick.
Some of the infections are: email-worm-brontok, email/generic-A trojan.agent, silver light back door. win scrab, how do I proceed with a fix or should I just murder the kid!!

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#1
December 10, 2011 at 11:21:06
knock the kid off...that's the first solution...LOL...how do you know it is the blaster worm?
What AV are you using? What have you ALREADY tried to remedy the problem?

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#2
December 10, 2011 at 12:42:13
I'm not sure what program he was using but I do know it ran out & being a kid never told his mom that it needed to be newed after the fact.
I now have another problem for the time being and that is unless they find the power cord for the darn thing it's dead.

There was a program that kept flashing that the subscription ran out, renew to get rid of the virus, strange that nothing works ie the Internet and many programs so I don't know how that AV program can be contacted, don't know what the name was and if it was a legit warning, so untill I can power the thing back up I have no clue as to what they were using, my daughter said she wasn't sure as it came with the cp, guess for now it's a dead issue and will have to return to the site or you later, thanks, craig
As for the virus the program that keeps running lists all the virus, again if it actually is legit, I can supply more info when they find the cord.


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#3
December 10, 2011 at 13:26:46
Ok, try tapping f8 on startup and select safe mode with networking...see if that loads up...let me know and we can start from there.

As far as the AV popping up saying you had to pay...sounds like a fake AV was trying to install. We have tools that will remove that.

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#4
December 10, 2011 at 16:44:54
Thank you, tommorrow (Sun.) I will go to my daughters and see if they located the cord and then will get back to you.
It's Sunday and I have the power cord, started up in safe mode.
The icons like blio, itunes, hp support,skype, hp download store all keep getting the same messages ie exeis infected by w32/blaster.worm.
The program that is showing all these problems is Privacy Protection, with the smaller letters under it saying designed to protect. It also has a icon similar to win. but it has the shield divided into 4 sections, starting top left red, top r green, bottom r yellow and bottom l blue. I don't see it anywhere on programs uninstall list?

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