In order to help identify the malware issue with your system, please do the following:
Download DDS from one of these locations:
Save it to your Desktop
Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications. They may interfere with the programs we are about to run.
If you wish to look at information on how to disable these programs, please refer to the information available through this link:
Windows Seven: Right-click DDS and select: Run as Administrator
When done, DDS opens two logs:
-DDS.txt (Opens on the Desktop)
-Attach.txt (Is minimized - will show on the TaskBar)
Save both reports to your Desktop, and post them in your reply.
However, since these reports can be large, please upload them to Megaupload:
It is very easy to use:
Select a file to upload
Upload the file
To the right of 'Send', enter a file description:
Copy the link provided, and post it in your reply.
Also download aswMBR:
Save it to the Desktop.
Windows Seven: Right-click the file and select: Run as Administrator
Upon completion of the scan, click ‘Save log’ and save it to the Desktop.
Note - Please do NOT attempt any fix anything!!
Also post the log produced by 'aswMBR' in your reply.
This is a shorter report, and you do not need to upload it.
You will notice that another file is created on the Desktop.
It is named MBR.dat
Please keep the file on the Desktop, and do not do anything with it.
This is important, just in case we need to have access to the Master Boot Record (MBR) information.
Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/Member of UNITE and the
Alliance of Security Analysis Professionals