Registry repair after Security tool virus

August 27, 2010 at 16:39:34
Specs: Windows XP
I cleaned out the dreaded Security Tool virus on a friends XP computer.

The only problem remaining was, could not get onto the web.

A forum mentioned a Microsoft Knowledge Base number, it showed how to check the apps and users in the registry were correct. On checking, found the settings were wrong, reset and all OK.

Does anyone know this KB number, please, I am not sure which forum I found it....

Kind regards, Gordon.


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#1
August 27, 2010 at 17:00:41
A forum mentioned a Microsoft Knowledge Base number...

Please provide the microsoft knowledgebase article number for us.

i_Xp/Vista/W7User


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#2
August 27, 2010 at 18:26:32
Re #1. Err that's what the OP is asking.

robotman
No idea, found this but I doubt it's what you were after:

http://support.microsoft.com/kb/256986

Ms Hulot goes horse riding


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#3
August 27, 2010 at 18:27:59
Sorry, I did not make it clear, I lost the KB number, hence my plea to someone out there who may remember it.

Regards, Gordon.


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#4
August 27, 2010 at 18:40:21
Thanks, Derek, that's not the one.

The one I am after explains about checking the users section and apps, the virus had redirected them.

When you tried to get onto the web it was as though the the log on routine was lost.

The Microsoft KB showed how to drill right down to the specific %users% key, it gave a list of the correct settings.

I found the keys in the registry were wrong, I changed the first one on the list and they all corrected themselves.

Restarted PC, all OK.

Someone else has contacted me. He has this same fault after cleaning out Security Tool virus.

I wish I knew where I saw the KB article.

Regards, Gordon.


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#5
August 28, 2010 at 08:40:37
Hmm, I clutched a few more straws. There was a Q108167 which seems to have vanished but it looks like this pdf might be the same or similar:
http://www.harmonicvision.com/Techn...
I realiise it is way off beam but there might be some bits which are of interest.

Maybe you can recall some string of text.....

Ms Hulot goes horse riding


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#6
August 28, 2010 at 13:43:42
Thanks for the pointers Derek, %alluseresprofile% was the string I was looking for.

I shall probe around there till I get to the part of the registry I remember.

Many thanks for everyones help.

Regards, Gordon.


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