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Dell Inspiron 1545 laptop (black)
February 5, 2011 at 09:07:54
Specs: Windows XP, 1.25G
Hello Everyone,

While on facebook a came across a post from a relative recommending which was supposed to be a program or site that lets you know who visits your facebook and views your picture. Because i am new to facebook and the message was from a relative i fell for it, hook line and sinker. Immediately after clicking on the link my IE froze, then shortly after my pc froze. I couldnt shut it down so i performed a hard shut down, holding down the power button for a few seconds. when i repowered my laptop i attempted to do a scan with malwareyes avast antivirus and spybot. However immediately after the scans started the laptop froze and i had to perform a hard shut down again. Now when i attempt to start my laptop on normal or safe mode, i get the Dell splash and immediately get a blue screen with a message indicating, "A problem has been detected and windows has been shut down to prevent damage to your computer".

Has anyone ever experienced this or offer some assistance on fixing the problem?

Any feedback would be greatly appreciated.


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February 5, 2011 at 10:39:17
why not list the error # from the blue screen?
Facebook is really virus riddled lately

You can try tapping f8 and going to safemode with networking and then download Malwarebytes, update and do a full scan removing all it finds

Some HELP in posting on plus free progs and instructions Cheers

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February 6, 2011 at 08:25:49

This is the message I received on the blue screen upon start up;

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps;

Disable or uninstall any anti-virus, disk defragmentation or back up utiliies. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x00000024 (0x00190203, 0x8A14A340, 0xC0000102, 0x00000000)

I tried running it on safe mode with networking but got the same result. Same blue screen.

Any feedback or assistance would be greatly appreciated.


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February 6, 2011 at 14:14:49

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Related Solutions

April 22, 2011 at 08:03:59
You could try (if you can get this far in any way) doing a system restore. If it's messing up your boot, it probably got into the system files somewhere, so fixing them will fix the problem (maybe). Good luck.

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April 22, 2011 at 09:31:34

Do you have a Windows XP installation CD that you can use to access the Recovery Console and edit the boot.ini file?

If not, there is a tool we can use to get you access to the Recovery Console.

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April 22, 2011 at 18:12:14
If you have the XP Cd, I would run CHKDSK.

CHKDSK using the XP CD & Windows XP Recovery Console
Running CHKDSK from the Windows CD
Use this command > chkdsk drive /p /r ( In place of drive, put your drive letter. Example C: )

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