Solved redirecting virus

June 15, 2011 at 19:26:55
Specs: Windows 7
i have the redirecting virus, even in all my search engines redirect me to different sites .im not that well versed with computers so i need help. is my mcafee enough to get rid of it or do i need to do something else? i have restored my computer many times ,even did a factory restore and it still didnt work. i need simple step by step instructions if anybody could help me please.

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June 16, 2011 at 09:39:55
✔ Best Answer
nate rivers,

Try the following:

Please download TDSSKiller
Save it to the Desktop.

Vista/Windows 7 users, right-click the file, and select: Run As Administrator

Click the 'Start Scan' button.

Do not use the computer during the scan

If the scan completes with nothing found, click Close to exit.

When the scan finishes it displays a Scan results screen stating whether or not an infection was found on your computer.

To remove the infection, click on the Continue button.
If it does not say Cure on the results screen, leave it at the default action of Skip, and press the Continue button.

Do not change to Delete or Quarantine as it may delete infected files that are required for Windows to operate properly.

Reboot to finish the cleaning process.

If no reboot is requested, click on: Report.

A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. is created and saved to the root directory (usually Local Disk C:).

>>Please provide the contents of TDSSKiller in your reply.<<

Now, re-start your computer.
Tap the F8 key before Windows starts, to bring up the Windows Advanced Options menu

Use the arrow keys to select Safe Mode with Networking

Press: Enter

In Safe Mode with Networking, download iExplore.exe, which is a renamed copy of RKill:

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:

Save the file to the Desktop, and double-click on it.
Ignore any messages, and allow the file to run until the command window closes.

Without a reboot, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

>>Please post the >Malwarebytes log< in your reply.<< so we can see where we are at, and plan any additional removal strategy.<<

Retired - Doin' Dis, Dat, and slapping malware.

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June 16, 2011 at 10:02:46
thank you it works better now

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June 16, 2011 at 14:09:19
nate rivers,

Your computer may be working better, but, it may not be clean, yet.

It is really best for you to post the TDSSKiller log and the Malwarebytes log as requested in Post # 1, and we can take it from there.

Retired - Doin' Dis, Dat, and slapping malware.

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