Redirected attn: aaflac44

September 20, 2011 at 17:15:09
Specs: Windows 7 SP1
My wife and I are both having the same issue on our two laptops. We are getting redirected from both Yahoo! and Google search engines. I have run scans on my laptop and over the last week multiple trojans have been found and removed, but the problem still remains. Any help with this would be greatly appreciated. Also I use firefox as my browser.

I've done scans with many different programs on my laptop and have not found any success.


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#1
September 20, 2011 at 19:31:49
brettesman,

Let's see if this one nails 'whatever' is causing the redirections...

If you have ComboFix (CF) already on your Desktop, please remove it! We'll download an updated version.

ComboFix can run on the following versions: Windows 7 (32-bit and 64-bit), so please download:
http://download.bleepingcomputer.co...

Save ComboFix.exe to your Desktop!!

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with the running of CF.

Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through these links:
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/sec...

Windows 7 - Right-click on ComboFix.exe and select: Run as Administrator

Follow the prompts.

Click on ‘Yes‘, to continue scanning for malware.

When finished, CF produces a report.

Since this report can be quite large, please go to the ‘Uploading’ website:
http://uploading.com/files/upload/

In: Select files to upload, click 'Browse', and 'Look in' the Desktop.
Select the ComboFix report, and click on 'Open'

You will see the following:
“Your file has been uploaded successfully: (Name and size of the file)”

Please copy the 'Download link', and provide it in your reply.

Thanks.


Notes:

1.Do not mouse-click the ComboFix window while it is running.
This action may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making IE the default browser.

3. CF disconnects your machine from the internet. However, the connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

~~~~
Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/ Member of UNITE and the
Alliance of Security Analysis Professionals


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#2
September 22, 2011 at 19:14:28

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#3
September 22, 2011 at 20:03:11
brettesman,

So far, how is it going? Are you still having redirection problems on the B-Easy laptop?

In your initial post you mentioned that you, and your spouse, are having the same issue on your laptops. What we have done covers only one of them. Are you also going to run these scans on the other laptop, and post its results?


Since FireFox is your main browser, please do the following:

Download GooredFix:
http://jpshortstuff.247fixes.com/Go...

Save to the Desktop.

Make sure all FireFox windows are closed.

To run the tool, right-click and select: Run As Administrator

When prompted to run the scan, click: Yes

GooredFix checks for infections, and, when done, a report appears.

Please post the Goored.txt (found on the Desktop) in your reply.


Thanks.

~~~~
Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/ Member of UNITE and the
Alliance of Security Analysis Professionals


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#4
September 22, 2011 at 20:07:31
As of now everything seems to look good, I haven't been on much today to do any searching but I just checked and I haven't been redirected yet.

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#5
September 22, 2011 at 20:29:51
Good!!

Press on with the rest of the instructions, if you will.

Thanks.

~~~~
Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/ Member of UNITE and the
Alliance of Security Analysis Professionals


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