Ran combofix as suggested but still unable to download AVG

February 19, 2012 at 11:51:50
Specs: WinXP
Cannot Install AVG Antivirus. Ran Combofix per directions. OS is Win XP, 32 bit. Unintalled Combofix as instructed. Below is the log:

ComboFix 12-02-19.02 - Steve 02/19/2012 13:06:52.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.0.1252.1.1033.18.1024.639 [GMT -6:00]
Running from: d:\documents and settings\Steve\My Documents\Downloads\ComboFix.exe
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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C:\xcrashdump.dat
d:\documents and settings\Guest\WINDOWS
d:\documents and settings\Hilarydufflover.ALEX\WINDOWS
d:\documents and settings\Lizzie Maguire\WINDOWS
d:\progra~1\COMMON~1\{34071~1
d:\progra~1\COMMON~1\{74071~1
d:\program files\Common Files\racle~1
d:\program files\fcengine
d:\program files\fcengine\patterns.dat
d:\program files\fcengine\Uninstall.exe
d:\program files\inetget2
d:\program files\outlook
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d:\windows\system32\qmgr.dll . . . is infected!!
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d:\windows\system32\drivers\usbehci.sys . . . is missing!!
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((((((((((((((((((((((((( Files Created from 2012-01-19 to 2012-02-19 )))))))))))))))))))))))))))))))
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2012-02-19 07:10 . 2012-02-19 07:10 -------- d-----w- d:\documents and settings\All Users.WINDOWS\Application Data\Malwarebytes
2012-02-19 07:10 . 2012-02-19 07:10 -------- d-----w- d:\program files\Malwarebytes' Anti-Malware
2012-02-19 07:10 . 2011-12-10 21:24 18800 ----a-w- d:\windows\system32\drivers\mbam.sys
2012-02-19 05:06 . 2001-08-17 20:03 21760 -c--a-w- d:\windows\system32\dllcache\usbstor.sys
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2006-01-02 17:15 . 2006-03-21 03:04 1312392 -c--a-w- d:\program files\NPSWF32.dll
2004-07-09 09:08 . 2004-07-09 09:08 472576 -c--a-w- d:\program files\dxsetup.exe
2004-07-09 09:08 . 2004-07-09 09:08 2242560 -c--a-w- d:\program files\dsetup32.dll
2004-07-09 08:03 . 2004-07-09 08:03 62976 -c--a-w- d:\program files\DSETUP.dll
2012-02-16 14:40 . 2012-02-19 05:01 134104 ----a-w- d:\program files\mozilla firefox\components\browsercomps.dll
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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------- Supplementary Scan -------
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IE: {{c95fe080-8f5d-11d2-a20b-00aa003c157a} - %SystemRoot%\web\related.htm
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - d:\documents and settings\Steve\Application Data\Mozilla\Firefox\Profiles\xl4csgqg.default\
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**************************************************************************
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-19 13:12
Windows 5.1.2600 NTFS
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scanning hidden processes ...
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scanning hidden autostart entries ...
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scanning hidden files ...
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scan completed successfully
hidden files: 0
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**************************************************************************
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--------------------- DLLs Loaded Under Running Processes ---------------------
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- - - - - - - > 'winlogon.exe'(544)
d:\windows\system32\ODBC32.dll
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- - - - - - - > 'lsass.exe'(600)
d:\windows\System32\dssenh.dll
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Completion time: 2012-02-19 13:14:03
ComboFix-quarantined-files.txt 2012-02-19 19:14
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Pre-Run: 2,081,615,872 bytes free
Post-Run: 2,384,814,080 bytes free
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WinXP_EN_PRO_BF.EXE
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(1)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(1)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
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- - End Of File - - 88BB76371CE02B81AB5C6322878F362D



See More: Ran combofix as suggested but still unable to download AVG

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#1
February 19, 2012 at 15:31:05
I see you have anti malware from malwarebytes.org on your system. Update & run that.

How do you know when a politician is lying? His mouth is moving.


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#2
February 19, 2012 at 17:00:51
Dumb question, is Malware Bytes a good substitute for AVG free edition? Can I also have AVG installed at the same time? How much disk space do I need for AVG Free edition? Many thanks!

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#3
February 19, 2012 at 17:32:26
I think what guapo was pointing out is that combofix found your computer has and infection and still is infected. The infection itself may be preventing AVG from installing.

I think I would try a couple of the online scans and see if those come up clean. Try:

http://housecall.trendmicro.com/

and

http://www.eset.eu/eset-online-scanner

Let me know what you find. We may can run AVZ and take a look in your system or OTL but let me know what those find first,

I did not see your earlier postings so do not have a clue whats already been tried or what type error message you get when trying to install AVG?


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Related Solutions

#4
February 19, 2012 at 19:19:41
I installed win xp sp2 and it seems to have solved part of my problem. The other thing I did was to install AVG on C: drive. Installed fine and now running system scan. Ran Malware Bytes and it found and cleaned a number of files. Hopefully I am on the road to recovery now! Thanks a million folks!

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#5
February 19, 2012 at 21:18:58
Your system files seem to be on he D: drive, not C:
If you installed XP on C:, who knows what you have now?

How do you know when a politician is lying? His mouth is moving.


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