QH AV update definition file corrupt

August 23, 2011 at 02:37:18
Specs: Windows XP
I'm done with QH. For the past year it has given me constant problems. I run WinXP and use Firefox on the laptop. If I leave the laptop on standby or shut down, the auto update eventually stops working. A manual update doesn't complete - 'def file corrupt'. Support have rectified probs (temporarily) with online access more than once. The last time they rectified it was at the start of August. It's now August 23rd and QH won't update. Again. But they have no idea what caused the corrupt file, or won't tell me nor answer my questions Not what I'd expect from a major anti-virus crowd. I'm not making a complaint but sharing a warning.

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August 23, 2011 at 08:11:09
never heard of QH so I googled it...actually, there is no such thing as HEALING a virus....you either put it in quarantine or you delete it, simple as that. So any AV that says they are healing a virus would be bogus in my books ;-)

Some HELP in posting on Computing.net plus free progs and instructions 7 Medals

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