Problems Booting/AV 360

December 29, 2008 at 07:01:52
Specs: Windows XP, Intel 2core

There are two computers on a domain. Both computers were infected with antivirus 360. The viruses have been removed. However, now the computers get stuck while booting. Sometimes they sit at "preparing network connections." Sometimes they sit at "applying computer settings". About every 4th time they'll actually boot all the way to the login screen.

1. I've disabled the network awareness service.
2. I've disabled anything unnecessary in the program startup menu.
3. I've looked at the non-microsoft services and disabled anything unnecessary.
4. I've tried to restore the computers to a previous state without success. One simply will not go past a certain screen. The other does not have any valid restore states.
5. I've removed them from the domain and rejoined them to the domain without success.
6. I've deleted the computers from active directory, unjoined them from the domain and rejoined them. No luck.
7. I've unplugged the network cable and restarted the computer several tiems. The same behavior occurs.
8. It always boots into safe mode properly.
9. Malwarebytes will not install on one of the computers (same as the failing restore point).

Any ideas? The booting problem did not occur before the virus.

See More: Problems Booting/AV 360

Report •

January 5, 2009 at 13:56:11
I have a computer (Intel P4 running XP Pro) that was infected with AV 360, and my problems are slightly different. I was able to stop the program from popping up with a few registry hacks and file removals, but my IE 7 is hijacked. The other problem I am having is whenever I perform a search for files on the hard drive, the computer reboots; likewise if I try to remove IE 7. I have a few tricks to try, and if I am successful, I will let you know.

Report •

January 7, 2009 at 06:23:06

I found useful information at this blog: just in case earlier methods didn't work out :)

Report •

Related Solutions

Ask Question