|just looking for some help re: virus.|
i removed thinkpoint using the task manager process/explorer.exe advice.
since then i have been unable to boot up laptop
when i try to boot up comes up with the black screen and options: safe mode/safe mode w networking etc. etc. - none of these options work, simply flashes to the windows xp screen for a second then flshes to the acer screen and returns to black screen and options safe mode/safe mode w networking etc. etc.
have used the system recovery disks but does not recover