Problems after internet security 2010 removal

January 25, 2010 at 07:29:13
Specs: Windows XP
removed internet security 2010 but i am now having problems with office geniune validation and internet browers (axwin frame error). Computer also does a shutdown when you try to use IE 8. AX WIN FRAME error with either IE8 or Firefox browsers. How do I fix these remaining problems from Trojan?

edited by moderator: Moved from Windows XP Forum

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January 25, 2010 at 07:59:56
I have seen this as a result of some running one of those darn Registry Cleaners.

What was the procedure you used to remove Norton Internet Security 2010?

Also, can you give us the complete error including the code?

It may have corrupted your registry and you may need to reinstall I.E. and Firefox to fix it.

P.S. if you still think you have a Trojen I recommend running Malware Bytes...

P.S.S. after doing more research I found that this is a virus and not just a messed up registry. Run Malwarebytes and it should fix it or look at this...

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January 25, 2010 at 08:38:04
Sorry I should of included I ran malwarebytes, trend micro, adaware free and now hyjack this and in the process of spybot. I installed firefox after the virus because I couldn't use IE at all. Something is still corrupt but not sure what.
Thanks for the response.

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January 25, 2010 at 10:27:25
If you indeed had Internet Security 2010, that is a rogue antispyware software/virus. If that is the case, I believe you will get a better response if your thread is in the Security/Virus forums. Or just look in the security/virus forum, there are some others having problems with that. I`m sure they have all the skinny on that piece of work.

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January 25, 2010 at 11:17:25
Thank you. I think I finally got it. But only time will tell.

Thanks for the response though.

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