Solved Paratologic scanned my pc for free

May 12, 2012 at 18:16:36
Specs: Windows 7
and when it detected 198 problems there was a green button that said fix this. I clicked it and a screen came up prompting me to use my cc and the detected virus's would be repaired. 34.95 for 1 pc. I pay it, it prompts me to call the 888 number to *activate my registration*.The guy had me in a session of logmein..then tells me I need to give him 132.00 because what I have the program I paid for wont fix! Thats not what the computer said when it scanned my system! I got so angry I hung up on him...Seriously he called me back saying even tho I was pissed I still needed to address the pc problem that I was obviously having! OMG! He was defintely trying to strong arm me into paying him because it wouldve been cheaper then the geek squad..his words. I am reporting them to every person that will listen to me. Its guys like this that take advantage of the little guy who doesn't know his/her way around the computer! Its crap!!!

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✔ Best Answer
May 15, 2012 at 07:21:26
may I also suggest following up here?

http://www.ic3.gov/default.aspx

mike



#1
May 12, 2012 at 19:24:51
We agree. It is a scam and my even be illegal.

Consider more common means to protect your computer. Get a good security suite. Even free one's like Security Essentials are better than nothing.

Hang up and live.


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#2
May 14, 2012 at 14:05:16
Whenever you get reports of a stack of viruses then suspect a scam.

Virues don't suddenly arrive in great quantities.

Always pop back and let us know the outcome - thanks


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#3
May 15, 2012 at 06:41:02
If you do a google search, there is an ongoing scam with people pretending to work for paretologic. My guess is that you got scammed. I would notify your cc company that you think your card was used in a scam.

mike


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Related Solutions

#4
May 15, 2012 at 06:47:48
I did. As soon as I hung up with the guy.. Thanks Mike!

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#5
May 15, 2012 at 06:48:45
I feel like Norma Rae...people shouldn't be allowed to do things like this..and if they do people should take action against such crap!

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#6
May 15, 2012 at 07:21:26
✔ Best Answer
may I also suggest following up here?

http://www.ic3.gov/default.aspx

mike


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#7
May 15, 2012 at 08:08:35
I think I may love you...

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#8
May 15, 2012 at 10:52:38
This is probably a silly question. Did you end up fixing the initial issue?

If you get no feedback from the above service

As I was thinking about it, you may still want to correct this problem, if so I would suggest starting a new post with the following information. a link to this post

http://www.computing.net/answers/se...
free/38257.html (this is the current topic)

I would document the origional problem. you can make screen captures (with print screen) that you can paste into a paint document, ( if the scan is still up on the system, otherwise don't bother.), and then paste and print the paint document.

I would also recommend running a malwarebytes scan. This is a free service that scans for malware. (www.malwarebytes.org)

I would also suggest running a free virus scan, perhaps avast?

mike


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#9
May 15, 2012 at 17:55:19
I did fix it on my own that day, process of elimination...I know a bit...but was in a jam and that guy just absolutely tried to take advantage of that...Now I have Norton 2012, spybot search and destroy, malewarebytes and microsoft security essentials...I am going to follow up with sending that email to the link you posted above. You rock with that.. Thank you so so much :)
Heather

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#10
May 16, 2012 at 00:06:17
callahan.heather,
I see you mention Norton 2012 and MSE are both installed. This is not wise as the can cause conflicts which can leave your pc at risk. I would suggest you choose one that you like and want and delete the other.

Please reply and let us know if our help worked.


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#11
May 16, 2012 at 04:58:28
Thanx for the heads up MrGoodguy :)

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#12
May 16, 2012 at 10:51:08
Your most welcome.

Please reply and let us know if our help worked.


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